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Banyan23
Old Time User
Joined: 30 Jul 2013
Posts: 5
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 Windows Error Log Phone Call Scam |
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Windows Error Log Phone Call Scam
The other day I got an interesting phone call from ‘Microsoft Support’. Actually, this was a scam or fake Microsoft call and it seems like a few people I know have received similar calls too, so I thought a quick post might help others out there.
The phone went and a guy on the other end introduced himself as Kevin from the Microsoft Support Department. (Other friends have been called by Steve and Mike. ) The caller had an Indian accent and didn’t strike me as your run-of-the-mill Kevin, but I guess I could be a little unfair on this count… He told me that the support department had received a number of error log reports that had been traced back to my computer. He had obviously got my details from the electoral register or by other means and wanted me to boot up the machine so he could talk me through the errors and fix them.
I asked what the errors were but he insisted on me starting the machine so he could go through them with me because “it would be easier”. I kept asking what messages he had got and where he got my number. He told me it was from the host PC I used when registering Windows. I asked which version and was told that the reports relate to Windows 7, Windows Vista and Windows XP. Didn’t the report tell him which version they were being generated by, I asked? I then told him that actually, I don’t own a PC and only run a virtual Windows machine on my Mac, which is on a local development server used for nothing other than looking at my own websites on Internet Explorer.
I was put on hold before his “supervisor” took over. He introduced himself as the Mac specialist and asked me to boot the virtual machine. I kept asking why (by this stage I was like a cat with a mouse!!!) and how was he going to be able to help? He said he would give me some details so he could log in remotely and fix the errors directly from the Microsoft Support Centre.
Basically, he wanted me to hand over control of my computer to someone who had called me out of the blue, on the most flimsy of premises and with no evidence to support his laughable attempt to remotely hack my Mac. Furthermore, can you seriously imagine Microsoft phoning anybody to offer support? When I said this to him, the call ended rather quickly with him hanging up.
Funny that…
I hope nobody has been burnt by these chancers. If you have had a similar call and DID allow access to your machine, I wouldn’t be surprised if they didn’t get you to install something nasty or leave a backdoor open for them. Contact a reputable computer expert and get their advice asap.
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jasminen691
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Joined: 02 Aug 2013
Posts: 10
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Cybercrime is a growing trend. Several scams are prevalent but one that is rising is supposed calls from Microsoft Tech Support. A computer owner receives a call and is notified that their Internet service provider has found serious virus activity on their computer - thus, Microsoft was contacted to reach out and tackle the issue. The Microsoft security professional will typically run a free scan to "detect" what viruses are on the machine. Low and behold, serious problems are on hand and for only $250 or more, they'll solve the issue while the computer owner sits comfortably at home.
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| Fri Aug 02, 2013 7:10 am |
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ferrolsamswyatt
Old Time User
Joined: 09 Aug 2013
Posts: 9
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Windows phone scams--targeting PC owners--appear to have begun in ... "Almost all computers have errors in the log files, especially if the ... For the uninitiated, the scam involves people in Indian call centres ringing ... to look at his Event Viewer, which logs all Microsoft error reports.
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| Fri Aug 09, 2013 11:23 am |
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sherr606
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Joined: 12 Aug 2013
Posts: 10
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Post to the Community. Windows XP; Windows; All categories. Home ... Error report closely followed by scam phone call. All Replies (89). To catch a thief: One phone call is all it takes ... a standard part of the Windows operating system that displays mostly harmless error logs.
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| Mon Aug 12, 2013 9:17 am |
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pezlindalo
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Joined: 13 Aug 2013
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Several scams are prevalent but one that is rising is supposed calls from ... While on the phone, the scammer will direct the user to various error ... Internet phishing scams are used to get people to give up their private ... by giving an "error" screen after logging in saying the password was ...
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| Tue Aug 13, 2013 11:08 am |
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lokeshwilliam
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Joined: 19 Aug 2013
Posts: 10
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Cybercrime is a growing trend. Several scams are prevalent but one that is rising is supposed calls from Microsoft Tech Support. A computer owner receives a call and is notified that their Internet service provider has found serious virus activity on their computer - thus, Microsoft was contacted to reach out and tackle the issue. The Microsoft security professional will typically run a free scan to "detect" what viruses are on the machine. Low and behold, serious problems are on hand and for only $250 or more, they'll solve the issue while the computer owner sits comfortably at home.
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norrisgallagher45
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Cybercrime is a growing trend. Several scams are prevalent but one that is rising is supposed calls from Microsoft Tech Support. A computer owner receives a call and is notified that their Internet service provider has found serious virus activity on their computer - thus, Microsoft was contacted to reach out and tackle the issue. The Microsoft security professional will typically run a free scan to "detect" what viruses are on the machine. Low and behold, serious problems are on hand and for only $250 or more, they'll solve the issue while the computer owner sits comfortably at home.
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calebccalvin
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Cybercrime is a growing trend. Several scams are prevalent but one that is rising is supposed calls from Microsoft Tech Support. A computer owner receives a call and is notified that their Internet service provider has found serious virus activity on their computer - thus, Microsoft was contacted to reach out and tackle the issue. The Microsoft security professional will typically run a free scan to "detect" what viruses are on the machine. Low and behold, serious problems are on hand and for only $250 or more, they'll solve the issue while the computer owner sits comfortably at home.
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adairamethyst
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Cybercrime is a growing trend. Several scams are prevalent but one that is rising is supposed calls from Microsoft Tech Support. A computer owner receives a call and is notified that their Internet service provider has found serious virus activity on their computer - thus, Microsoft was contacted to reach out and tackle the issue. The Microsoft security professional will typically run a free scan to "detect" what viruses are on the machine. Low and behold, serious problems are on hand and for only $250 or more, they'll solve the issue while the computer owner sits comfortably at home.
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campbeelld
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Several scams are prevalent but one that is rising is supposed calls from ... While on the phone, the scammer will direct the user to various error ... Internet phishing scams are used to get people to give up their private ... by giving an "error" screen after logging in saying the password was ...
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jonyabraham4
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Cybercrime is a growing trend. Several scams are prevalent but one that is rising is supposed calls from Microsoft Tech Support. A computer owner receives a call and is notified that their Internet service provider has found serious virus activity on their computer - thus, Microsoft was contacted to reach out and tackle the issue. The Microsoft security professional will typically run a free scan to "detect" what viruses are on the machine. Low and behold, serious problems are on hand and for only $250 or more, they'll solve the issue while the computer owner sits comfortably at home.
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johnwotson11
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Cybercrime is a growing trend. Several scams are prevalent but one that is rising is supposed calls from Microsoft Tech Support. A computer owner receives a call and is notified that their Internet service provider has found serious virus activity on their computer - thus, Microsoft was contacted to reach out and tackle the issue. The Microsoft security professional will typically run a free scan to "detect" what viruses are on the machine. Low and behold, serious problems are on hand and for only $250 or more, they'll solve the issue while the computer owner sits comfortably at home.
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| Mon Sep 02, 2013 11:25 am |
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maranthimocova
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Joined: 03 Sep 2013
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Several scams are prevalent but one that is rising is supposed calls from ... While on the phone, the scammer will direct the user to various error ... Internet phishing scams are used to get people to give up their private ... by giving an "error" screen after logging in saying the password was ..
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| Tue Sep 03, 2013 11:02 am |
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jeyanlr6521
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Cybercrime is a growing trend. Several scams are prevalent but one that is rising is supposed calls from Microsoft Tech Support. A computer owner receives a call and is notified that their Internet service provider has found serious virus activity on their computer - thus, Microsoft was contacted to reach out and tackle the issue. The Microsoft security professional will typically run a free scan to "detect" what viruses are on the machine. Low and behold, serious problems are on hand and for only $250 or more, they'll solve the issue while the computer owner sits comfortably at home.
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kanjen6289
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Cybercrime is a growing trend. Several scams are prevalent but one that is rising is supposed calls from Microsoft Tech Support. A computer owner receives a call and is notified that their Internet service provider has found serious virus activity on their computer - thus, Microsoft was contacted to reach out and tackle the issue. The Microsoft security professional will typically run a free scan to "detect" what viruses are on the machine. Low and behold, serious problems are on hand and for only $250 or more, they'll solve the issue while the computer owner sits comfortably at home.
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